5 Ways To Put A Human Touch To The Online “You” - http://t.co/BIQho09Q
October 04, 2012
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5 Ways To Put A Human Touch To The Online "You"
If two businesses sell the same product at the same price, what incentive does the customer have to go with one rather than the other besides random chance? The answer: It all has to do with how the business speaks to the customer. It's a story told time and again.
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