Management Strategy: Promote Employees After They Step Up

Here's how to encourage your staffers to identify by good work--not titles. Years of management have taught me that giving someone a job title or role before he is actually doing the job is a recipe for failure.

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Intuit CEO: 8 Tips to Get Your Mojo Back

Don't let a little success make you complacent. Scott Cook gives his tips for keeping innovation alive at your company. Here's the problem once your business has had a little success: Pretty soon you find yourself thinking about things like snatching up fancy office space, buying the whole staff new Mac Book Pros, and never flying coach again.

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How to Prepare for the Unexpected

Strategic thinkers see big changes coming before everyone else in their industry. Fortunately, it's an acquired skill. shutterstock images Maybe you've set aside a small rainy-day fund--just in case you have a month when your cash flow slows to a trickle. Or you've devised an ad hoc Plan B in the event that your carefully laid marketing plan flops.

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6 Places Your Business Is Leaking Money

Small, hasty decisions can leave you stuck with ongoing costs. Use this checklist to tighten up your budget. shutterstock images Little expense leaks spring up all the time. Many are the result of little choices made in the day-to-day frenzy, but they can add up to a lot of lost cash.

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Subway's Tweets Top List

The Subway sandwich franchise outperforms its dining-industry peers in communicating with customers over social-media platforms, says a recent survey of U.S. consumers. Nearly 49 percent of respondents found Subway's social-media response "satisfactory" or "very satisfactory," according to the poll of nearly 600 people conducted in May by London social customer-service firm Conversocial and a New York University professor.

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